The products from Hörluchs® are not only manufactured to the highest standards in terms of quality, durability and fit. The competent customer service also sets standards: fast, uncomplicated cooperation, modern production techniques, optimised manufacturing processes and the digital processing of order entry guarantee an optimal earmould fitting.
Digital order registration
At Hörluchs®, all orders are digitised and stored at no additional cost. All impression scans and modelling data of the product then remain in our archive for 24 months. This saves you time and money in the event of subsequent or new production, design changes or modifications.
No additional costs for storing scans
Discount for completely digitally transmitted orders
Your data is archived for 24 months
You save time and money
Hörluchs® online shop
Whether it’s SE earmoulds, hearing protection, ICPs or in-ears, at Hörluchs® you can conveniently order any product online – either via the Hörluchs® online shop or through your company software (ASEGO, IPN, Amparex, IPRO).
Reliable: Order data in your own company software
Fast: No need for clarification, faster processing
Convenient: ordering possible 24/7
Reducing production time by two days through in-house scanning
Simply initiate reproductions and complaints digitally
Especially when things get complicated, good advice is very important – and free of charge for you at Hörluchs®. In difficult cases, our audiology team will help you. For example, in the case of the placement of external receivers or a slipping earmould, solutions are discussed on the phone or accompanied by e-mail support.
Pragmatic, fast, uncomplicated
Special features that have been worked out once will be taken into account for future orders
A complaint is annoying for you and your customers. That is why complaints at Hörluchs® are dealt with quickly, precisely and without complications. For rejections at Hörluchs® , a new impression is not mandatory; all you need to do is call us and state your commission and the reason for the complaint. Immediately, your order will be given priority and re-produced as quickly as possible. The fastest and easiest way is to initiate reproductions and complaints online via the Hörluchs® online shop.
No new impression taking, thereby saving your working time
No postage costs for shipping
Uncomplicated and fast: one call is all it takes
Short production and delivery times thanks to preferential production
Environmentally friendly: No new impression material required