In the Hörluchs® service section, you will find key information for collaboration, including our service philosophy and the AUREX online function test. The current production times are listed at the bottom of the page.
The competent customer service at Hörluchs® sets standards: fast, uncomplicated cooperation, modern production techniques, optimised manufacturing processes and the digital processing of orders guarantee an optimal earmould fitting.
The in-house training centre offers the possibility of modern professional training in the field of SE, GS, IEM, ICP® or CAD with BIHA points for each training.
With the AUREX online platform, you can now carry out on-site function testing in the blink of an eye on any device.
Hörluchs® customer service is available from Monday to Friday (08:00 to 16:30) for any questions or requests.
All customised products wearing the Hörluchs® logo are Made in Germany. The average production times in working days (Monday – Friday):
| 3D TEC | 5 Days |
| 3D SOFT SILICONE | 5 Days |
| 3D THERMOtec® | 5 Days |
| 3D TITANIUM | 8 Days |
| 3D TITANIUM FASHION | 10 Days |
| Custom In-Ears | 10 Days |
| Hearing Protection | 5 Days |
| Hearing Protection THERMOtec® | 5 Days |
| Active Hearing Protection | 10 Days |
| ICP® Hearing Systems | 10 Days |
| ICP® Hearing Systems with THERMOtec® | 10 Days |
Quality Management system certified according to DIN EN ISO 13485
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