The Hörluchs® service area provides you with useful information, downloads and videos. Here you not only have the opportunity to find out more about the Hörluchs® service philosophy, training courses and the AuRe-X function test. In this section you will also find all downloads, FAQs and videos collected in one place.
The competent customer service at Hörluchs® sets standards: fast, uncomplicated cooperation, modern production techniques, optimised manufacturing processes and the digital processing of orders guarantee an optimal earmould fitting.
The in-house training centre offers the possibility of modern professional training in the field of SE, GS, IEM, ICP® or CAD with BIHA points for each training.
With the AuRe-X online platform, you can now carry out on-site function testing in the blink of an eye on any device.
Hörluchs® customer service is available from Monday to Friday (08:00 to 16:30) for any questions or requests.
All customised products wearing the Hörluchs® logo are Made in Germany. The average production times in working days (Monday – Friday):
| 3D TEC | 4 Days |
| 3D SOFT SILICONE | 4 Days |
| 3D THERMOtec® | 5 Days |
| 3D TITANIUM | 7 Days |
| 3D TITANIUM FASHION | 10 Days |
| Custom In-Ears | 10 Days |
| Hearing Protection | 5 Days |
| Hearing Protection THERMOtec® | 5 Days |
| Active Hearing Protection | 10 Days |
| ICP® Hearing Systems | 10 Days |
| ICP® Hearing Systems with THERMOtec® | 10 Days |
Quality Management system certified according to DIN EN ISO 13485
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