The Hörluchs® team
Over 190 employees with a common passion
Being a part of Hörluchs® means helping to shape innovations and standing up for sustainability. It’s not about the fastest delivery times and the lowest possible prices. It’s about people and passion. It means doing something good together and putting a smile on the face of people with hearing loss every day. Helping people protect their most important sense and enjoy hearing – that is something very special.
CEO
“Motivated, happy and satisfied employees are the basis for growth and success.”
Management
Audiology
In audiology, hearing aid acousticians handle special clarifications and offer detailed advice on the topics of ICP®, earmoulds and hearing protection.
Customer service
Hörluchs® customer service provides product advice and training – direct contact by phone, e-mail or video is the top priority here.
Sales | Export | Campus
Partners and customers are supported by the sales team with creative campaigns and in person on site. The Hörluchs® Campus offers the opportunity for modern further training in the field of hearing acoustics.
Marketing
The appropriate advertising material for our partners is created by our in-house marketing team.
Order management | merchandise management | dispatch | purchasing
The team ensures a smooth flow of orders and handles clarifications and complaints. Incidentally, Hörluchs® handles over 80,000 calls and e-mails every year – quite a lot. The finished products are dispatched carefully and on time and undergo a final quality check. The purchasing department identifies reliable suppliers and the daily requirements of goods.
Product Management | Quality Management
To ensure compliance with standards and certifications, Quality Management keeps an eye on all processes.
Administration | Human Resources
All administrative challenges are dealt with in the administration department. The HR department is responsible for strengthening the Hörluchs® team.
