Order Management | Shipping | Merchandise Management | Purchasing | QM
The team takes care of a smooth order flow and handles clarifications and complaints. By the way, Hörluchs® handles over 80,000 calls and emails a year – quite a lot. The finished products are carefully shipped on time and pass through the final quality control. In the purchasing department, reliable suppliers and the daily demand for goods are identified. To ensure that standards and certifications are met, quality management keeps an eye on all processes.